Shipping Policy

Shipping Policy

At Cosmetica Queen, we understand that receiving your order in a timely and secure manner is of utmost importance to you. That's why we've crafted this shipping policy to provide you with all the information you need regarding our shipping procedures, rates, and delivery times.

1. Order Processing Time:

  • Orders are typically processed within 1-2 business days after payment confirmation.
  • During peak seasons or promotional events, processing times may be slightly extended. Rest assured, we are working diligently to fulfill your order as quickly as possible.

2. Shipping Options:

  • We offer a variety of shipping options to cater to your specific needs. These options may include standard, express, and overnight shipping, depending on your location and the products in your order.
  • Shipping costs are calculated based on the weight, dimensions, and destination of your package. You can view the shipping charges during the checkout process.

3. Estimated Delivery Times:

  • Delivery times vary depending on your location and the selected shipping method.
  • Standard shipping typically takes between 3-7 business days.
  • For precise delivery estimates, please refer to the shipping information provided during the checkout process.

4. Tracking Your Order:

  • Once your order is shipped, you will receive a confirmation email with tracking information. You can use this information to monitor the progress of your delivery.
  • Please allow a few hours for the tracking information to become active after receiving the shipping confirmation.

5. International Shipping:

  • We proudly offer international shipping to customers worldwide. Shipping rates and delivery times may vary depending on the destination country and chosen shipping method.
  • Please note that international orders may be subject to customs fees, import duties, and taxes imposed by your country's customs authorities. These charges are the responsibility of the recipient.

6. Order Status Updates:

  • We will keep you informed about the status of your order via email notifications. You will receive updates when your order is confirmed, processed, shipped, and delivered.

7. Shipping Partners:

  • We work with trusted shipping carriers to ensure the safe and reliable delivery of your orders. Our partners are selected based on their reputation for quality service.

8. Shipping Address:

  • Please ensure that your shipping address is accurate and up to date during the checkout process. We are not responsible for orders delivered to incorrect or outdated addresses.

At Cosmetica Queen, we are committed to providing you with a seamless and reliable shipping experience. If you have any questions or require further assistance regarding your order's shipment, please do not hesitate to reach out to our dedicated customer support team.

Thank you for choosing us for your shopping needs. We appreciate your trust, and we look forward to serving you.